Company Profile

Company Overview

Nearly 10 years of experience in pet grooming products

Footprints in 100+ countries and regions|24-hour online after-sales service|

USMILE PET: A Leading Provider of Pet Care Solutions Worldwide
Since its inception in 2018, USMILE PET has grown to become a leading brand in the global pet industry, providing one-stop product solutions covering the core areas of pet grooming, medical treatment, rehabilitation, training, and healthcare. With footprints in more than 100 countries and regions around the world, we are committed to enhancing the quality of life of pets and pet owners through innovative products and services.

Our Products and Services
USMILE PET has four state-of-the-art production bases around the world, committed to producing high-quality pet care products, including but not limited to pet cleaning and grooming equipment, pet medical and rehabilitation products, pet training equipment, and pet healthcare products. We not only provide high-quality products but also tailor-made business solutions for our customers. From product selection, matching, and customized services to door-to-door logistics and distribution, we ensure a seamless experience. Additionally, our perfect after-sales service system helps our customers' businesses grow in all aspects.

Partner's Success, Our Mission
We always put the interests of our partners first. When you partner with USMILE PET, you can rest assured that we provide a comprehensive system of services to grow your business, ensure smooth operations, and give you peace of mind. We have helped many entrepreneurs successfully open their first pet grooming salon and quickly become profitable enough to expand to a second and third location. We have also upgraded grooming salons and veterinary hospitals with state-of-the-art equipment, allowing pets to enjoy higher-quality services and enhancing the competitiveness of these businesses in the marketplace.

Attracting Global Partners
USMILE PET has attracted many importers and distributors to join our family. This is not only a business opportunity but also a great endeavor, as we work together to create a better life for pets and pet owners. 

Basic Information

Total Capitalization
US$200,000 to 299,999
Year Established
2018
Total Employees
100 to 149
Company Certificate
NA
Product Certificate
CE
Business Type
 Manufacturer ,  Trading Company

Trading Capabilities

Total Annual Sales
US$400,000 to 499,999
Export Percentage
100 percent
OEM Service
Yes
Small Orders Accepted
Yes
Brand Names
NA
Payment Terms
T/T ,Credit card, PayPal
Main Competitive Advantages
Buyer's Specifications Accepted, Experienced R&D Department, Large Product Line, OBM (Own Branding & Manufacturing), ODM (Original Designing & Manufacturing), OEM Capability, Production Capacity, Reliability, Reputation
Other Competitive Advantages
Solution for Opening a Pet Salon
Major Customer
NA
Export Markets
 North America ,  Western Europe ,  Eastern Europe ,  Mid East/Africa ,  Central/South America ,  Australasia ,  Asia

Business Registration Details

Registered Company
大连优思迈宠物用品科技有限公司
Registration Number
91210213MA0UWD8G6A
Company Registration Address
辽宁省大连经济技术开发区辽河中二路1号大连山河工业园A号楼502室
* In China, company names and addresses are registered in Chinese only.

Production Capacity

Factory Information

Factory Size
15000 Square Metre
No. of Production Lines
NA
Number of Production Staff
100 to 149
Number of QC Staff
10 to 19
Year Established
2018
Number of R & D Staff
10 to 19
Address
Building B, Shanhe Zhigu Industrial Park, Dalian, Liaoning, China

Other Production Capacity

Materials/Components Used
Food-grade PP/ABS eco-plastic 304 stainless-steel blades Low-noise copper-core motor Li-ion battery (UN38.3 certified) RoHS/REACH-certified power cord & charger
Site Advantages
Located in Dalian Shanhe Zhigu Industrial Park with sea-rail-air logistics. Only 35 km to Dalian Port for faster export. Surrounded by a complete pet-industry supply chain, cutting purchase and production costs.

Quality Control

Other Quality Control

Description of Quality Control/Technical Support Department
At USMILEPET, our independent Quality Management & Technical Support Department ensures the safety and quality of both newly developed pet products and mass-produced items for global buyers.
Quality Control Procedures
Our dedicated Quality Control experts conduct rigorous inspections at every production stage, from incoming raw materials to finished pet products, ensuring consistent quality compliance.
Origin of Materials and Components
We source high-quality raw materials from reliable domestic suppliers in China.
Additional Information about the Quality Control Process
We are proud to hold ISO 9001 certification, which underscores our commitment to strict quality management systems and consistent product excellence for global customers.

Business Registration Profile

by SGS

The supplier information below has been obtained from relevant government agencies in the supplier's country and is subject to change without prior notice. Business Registration Profile verification procedures were conducted by SGS, a third-party credit agency

Read Disclaimer
Registered Address
Room 502, Building A, Dalian Shanhe Industrial Park, No. 1, Liaohe Middle Second Road, Dalian Economic and Technological Development Zone, Liaoning Province
Incorporation Date
2018/01/15
Legal Form
Limited liability company (natural person investment or holding)
Company Status
Live
Registration Agency
Market Supervision Administration of Dalian Jinpu New Area Municipality
Registration No.
91210213MA0UWD8G6A
Authorized Capital
RMB2,000,000
Paid-Up Capital
NA
Import & Export License
Yes
Legal Representative
Xiao Yu
Business Scope
General business items are: technical services, technology development, technical consulting, technical exchange, technology transfer, and technology promotion; import and export of goods; import and export of technology; wholesale of pet food and supplies; retail of pet food and supplies; retail of computer hardware, software and auxiliary equipment; sales of textiles; sales of labor protection products; wholesale of clothing and apparel; retail of clothing and apparel; sales of bags and luggage; sales of plastic products; sales of outdoor products; supply chain management services; sales of daily necessities; sales of leather products; sales of sanitary ware; wholesale and retail of cosmetics; sales of veterinary equipment; sales of office equipment and consumables; wholesale and retail of stationery; wholesale of jewelry; retail of jewelry; sales of arts and crafts and ceremonial items (excluding ivory and its products); wholesale of hardware products; retail of hardware products; sales of electronic products; sales of building materials; sales of furniture.(Except for items that require approval according to law, business activities can be carried out independently with a business license in accordance with the law.)
Business Permit Expiry
Shareholders
Xiao Yu;Hou Deming

Certifications

Product Certifications
Image Standard / Number Issued by Validity Product Name Model
  • CE CE UDEM International Certification Auditing Training Centre Industry and Trade Inc. Co.

    2021/10/12

    ~

    2026/10/11

    PET BATHTUB View list

Codes Of Conduct

Equal Employment Opportunity/Non-discrimination
At USMILEPET, an innovative Chinese pet products exporter, we base all employment terms on individual job ability, not personal characteristics or beliefs. We are committed to a workplace free from discrimination, harassment, intimidation or coercion related to race, ethnicity, religion, gender, age, sexual orientation, disability, political opinion, national origin or other legally protected traits in China and global markets. We foster equality and respect, valuing every employee's unique contributions.
Policy on Forced Labour
At USMILEPET, we strictly prohibit the use of prison, slave, indentured, or any form of forced labor in the production of all our pet products for global export.
Policy on Child Labour
At USMILEPET, we strictly prohibit child labor in the production of all our pet products. We do not employ any person under the age of 18, in full compliance with laws in China and global markets.
Policy on Hours of Labour
At USMILEPET, we maintain a standard 8-hour workday and 5-day workweek with weekends off, in compliance with labor laws in China and our global markets. When overtime is necessary, it is fully compensated according to local legal requirements. We ensure employees receive adequate rest and leave privileges as required by applicable laws.
Policy on Coercion and Harassment
At USMILEPET, we value our team members and treat every employee with dignity and respect. We strictly prohibit cruel or unusual disciplinary practices, including threats of violence, physical, sexual, psychological, or verbal harassment and abuse, in line with laws across China and our global markets.
Policy on Compensation
At USMILEPET, we ensure fair compensation for all employees, complying with applicable laws in China and global markets. We pay no less than the statutory minimum wage or the prevailing local industry wage, whichever is higher.
Policy on Health and Safety
At USMILEPET, we maintain a safe, clean and healthy workplace in compliance with all applicable laws in China and global markets. We provide proper medical facilities, clean rest areas, safe workstations, and protection from workplace hazards for our team.
Policy on Concern for the Environment
At USMILEPET, we recognize our responsibility to protect the environment. We strictly comply with all applicable environmental laws and regulations in China and the global markets we serve.
Policy on Sensitive Transactions
At USMILEPET, we prohibit employees from engaging in illegal, unethical or sensitive transactions such as bribes, kickbacks, or improper gifts that could harm our company's integrity.
Policy on Commercial Bribery
At USMILEPET, we strictly prohibit employees from accepting or offering bribes, kickbacks, or other improper benefits. Reasonable, lawful business meals and entertainment are permitted if properly reported and approved.
Accounting Controls, Procedures and Records
At USMILEPET, we maintain accurate financial records and internal accounting controls to ensure reliability. Only transactions with proper management approval are recorded in our books, in compliance with applicable laws.
Use and Disclosure of Inside Information
At USMILEPET, we strictly prohibit the disclosure of non-public material inside information to any unauthorized personnel within our company.
Confidential or Proprietary Information
At USMILEPET, we safeguard our customers' trust by prohibiting the disclosure of confidential or proprietary information outside the company. Such information is only shared with employees who have a legitimate need to know.
Policy on Conflicts of Interest
At USMILEPET, we require employees to avoid situations that create potential or apparent conflicts between personal interests and company interests. Personal use of company resources for private gain is strictly prohibited.
Policy on Fraud and Similar Irregularities
At USMILEPET, we strictly prohibit any fraudulent activity that could harm our customers, suppliers, or the company. We follow clear procedures for recognizing, reporting, and investigating such conduct.
Policy on Monitoring
At USMILEPET, we use a third-party monitoring program to verify compliance with our Code of Conduct. This includes announced and unannounced site visits, record reviews, and private employee interviews.
Policy on Inspection and Certification
At USMILEPET, we designate responsible officers to inspect and verify compliance with our Code of Conduct. Certification records are accessible to employees, agents, and third parties upon request.
Intellectual Property
We strictly respect and comply with all intellectual property rights in our global pet products business operations, protecting both our own and our partners' proprietary assets.

Services and Support

Sample Policy
Some of our standard products are available as free samples. You only need to pay the courier cost, which can be settled by bank transfer (T/T) or PayPal. If you later place a bulk order of 500 pieces or more for the same customized model, we will refund the sample fee in full.
Guarantee
1-year limited warranty; free spare parts & online support.
Defective units will be replaced or compensated within 7 days.
Export/Import Support
Door-to-door DDP quotes, FOB/CIF optional.
Certificates: CE, RoHS, FCC, MSDS, UN38.3.
After Sales Services
24h response, video guidance, remote diagnostics.
Lifetime technical support & upgrade advice.
Hotline
(86) 1834 0808 278
Customer Service e-mail
Bonnie@usmilepet.com

Management

Our Mission
While pursuing the material and spiritual well-being of all Usmile partners, we leverage technology and innovation to deliver unique, high-quality pet products and services to our customers, and contribute to building a harmonious society where humans and pets thrive together.
Contact Person
Mr.Xiao, Jeffery
Job Title
Senior Manager

OEM/ODM

Factory OEM/ODM Capabilities
At Usmile Pet, our professional R&D team and advanced manufacturing equipment enable us to deliver full OEM/ODM solutions for global pet product buyers. We offer custom design, production, and private label services to meet diverse customer requirements.
Number of Production Lines
4
Factory Size
1500.0 Square Metre
Number of QC Staff
10 to 19
Number of Production Staff
100 to 149
Number of R & D Staff
10 to 19
Years of OEM/ODM Experience
10
Design Services Offered
We provide tailored design services for pet products. Our team can create custom designs based on customer drawings, samples, or conceptual ideas to ensure products meet specific market needs.
Buyer Labels Offered
We offer comprehensive private label solutions, including printed product labels, carton labels, container labels, and package inserts. All labeling materials can be customized with the buyer's brand name and design.
Materials/Components Used
We source high-quality materials from reliable domestic suppliers in China and select imported components to ensure product durability and compliance with global safety standards. This balanced sourcing supports consistent quality for our exported pet products.
Machinery and Equipment Used
At USMILEPET, we use advanced plastic injection machines, paint spraying equipment, mold-making tools, printing machines, and automated assembly lines to ensure high-quality production of pet products.
Monthly Capacity
1 to 499 Boxes
Monthly Output
1,000 to 1,999 Boxes
Minimum Order
1 to 99 Boxes
Major Markets Served
Eastern Europe, Asia, North America, Western Europe, Mid East/Africa, Australasia, Central/South America
Main OEM Customers
Our key OEM/ODM clients include global pet product retailers and e-commerce platforms such as Amazon, Chewy, Petco, and Walmart, with whom we maintain long-term partnerships.

Send a direct inquiry to this supplier

0/ 1500
  • Instant Service

  • Leave us Feedback

  • Download App

    Scan the QR code to download

    iOS & Android
    iOS & Android
    (Mainland China)
  • Take Our Survey